Vendor Terms and Conditions
1. Introduction
Welcome to OrderFromTurkiye. By registering as a vendor on www.orderfromturkiye.com, you agree to abide by the following terms and conditions.
2. Vendor Registration
- Vendors must provide accurate business and contact details during registration.
- OrderFromTurkiye reserves the right to approve or reject vendor applications.
- Vendors are responsible for keeping their account and product listings updated.
3. Product Listings
- All product descriptions and images must be accurate and not misleading.
- Vendors must comply with all applicable laws and regulations regarding product sales.
- Counterfeit or prohibited items are strictly forbidden.
4. Orders and Payments
- Vendors will not receive payments directly from customers; all payments will be processed through OrderFromTurkiye.
- OrderFromTurkiye reserves the right to hold a reserve on vendor payments in case of customer disputes, unsatisfied customers, or goods not being as described.
- Vendors must confirm and process orders in a timely manner.
5. Refunds and Returns
- Each vendor is responsible for setting their own refund and return policies.
- Vendors must clearly state their refund and return terms on their product pages.
- Disputes regarding refunds and returns should be resolved between the vendor and the customer, with OrderFromTurkiye acting as an intermediary if needed.
6. Shipping and Delivery
- Vendors are responsible for ensuring timely delivery of products.
- Tracking information must be provided where applicable.
- Delays or issues in shipping must be communicated to customers promptly.
7. Compliance and Conduct
- Vendors must operate in a professional manner and provide quality customer service.
- Fraudulent activities, including false advertising, may result in account suspension.
- OrderFromTurkiye reserves the right to remove any vendor violating these terms.
8. Limitation of Liability
- OrderFromTurkiye acts as a marketplace and is not liable for any issues related to vendor transactions, including product quality, delays, or customer disputes.
- Vendors are fully responsible for their products and any claims related to them.
9. Changes to Terms
- OrderFromTurkiye may update these terms at any time. Changes will be communicated to vendors via email or website updates.
10. Contact Us
For any vendor-related inquiries, contact us at: Email: support@orderfromturkiye.com
